LifeBalance Blog

Business is ALL About the Little Things

August 4, 2014

It’s NOT the big things we do in business that matter – it’s the little things. The things we do day in and day out matter most over time.


Here are little things you can do to make a BIG impact:


  • Smile.

  • Say please and THANK YOU!

  • Remember customers name and other small details abo

    ut their lives.

  • Give more than they expect.

  • Show up in a good mood EVERY day.

  • Only hire people with positive attitudes.

  • Make sure your place of business is clean.

  • Dress up.

  • Make an effort to be clean and professional.

  • Watch your tone of voice and your body language.

  • Look for what is working an do more of it.

  • Take time packaging your product.

  • Open doors for people.

  • Help when you can.

  • Give a shout out to a customer on social media.

  • Be kind – ALWAYS!


  • Be genuine.

  • Listen.

  • Be present – right here, right now!

  • Take time off to recharge.

  • Remember why you started your business.


Michelle NeuJahr, Motivational Speaker, Business Coach

The Business Renovation Company


Click here to learn more about MIchelle Neujahr and The Business Renovation Company.

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Lifebalance Solutions is a program offered by Lifetrack, a nonprofit human services organization with a mission to develop the strengths within children, families and adults facing the greatest life challenges so that all families and individuals may become strong, healthy and productive community members. We have served the Twin Cities community since 1948.